The mission of this role is to improve the customer competence of SAS. You are expected and will be cultivated to be an expert who understands SAS technology/solution, globalization and the domain knowledge. In more details, duties will include:Conducts customer experience testing and best practice testing for SAS technologies and solutions;
- Provides counseling on localized SAS software;
- Provides internal SAS practice training and implementation guidance, especially for new product and solutions;
- Collects the feedback from customers.
- Hands on experience in business intelligence;
- Passion on programming, hands on Java programming or C/C++ experiences and skills;
- Better skills on communication, customer-facing and problem-resolving;
- The ability to work as member of a team, virtual team and individual;
- Good written and spoken English;
- Master’s or Bachelor's degree.
- SAS products and technology knowledge;
- Domain Knowledge in retail industry, financial management, risk management, CRM, etc.;
- Experience in internationalization and localization.